Support triage
Operations agent
Support triage
Put recurring marketing, outreach, support, and operations on supervised workflows. Agents do the busywork, consequential decisions come back to one inbox, and every run leaves a record you can inspect.
Task Machine Live 16 tasks in 30 days $18.85 per taskStart work in Chat, handle questions, approvals, and proposals in Inbox, and open Tasks when you need to steer the details or review the full history. Connect the tools you already use, then choose a playbook when you want a ready-made starting point.
Chat with Strategy
Reading recent tickets
Read and classify new tickets
Agent
Draft replies to the routine questions
Agent
A refund above €200 needs sign-off
Approval
Replies match the help center
Verifier
Approved. Setting up the task.
Task
TAS-142: Clear the support queue
Talk through the outcome, make a plan, and create the tasks, workflows, playbooks, and company knowledge that follow, all from Chat.
Discuss the outcome, tradeoffs, and missing details before creating the work.
Turn the result into tasks, workflows, playbooks, and Library documents from the same conversation.
Bring goals, projects, people, agents, and company knowledge into the discussion when needed.
Approve a €340 refund for order #4821
The agent judged the refund valid, but it is over the auto-approve limit. Approve or reject before it is issued.
Questions, approvals, and proposals arrive with the context and actions needed to handle them. Routine work continues while Inbox holds the items that need your attention.
Give agents the missing answer so they can continue the work.
Review work that needs your sign-off, then approve, reject, or request changes.
Review changes agents suggest before anything is created or changed.
Blast radius
Agent's assessment
This issues a refund to a customer, so it waits for your sign-off before anything is sent.
Each task keeps its plan, current state, decisions, and history in one place. Blast-radius review shows the potential impact before an agent begins.
See what the agent intends to do and what a finished result must include.
Understand how far the work could reach before the agent begins.
Return to the task for its decisions, comments, runs, and results.
Credential access requested: Zendesk
The agent is requesting access to "Zendesk". Reason: Read and classify new tickets.
Agents can work through the services your workflows already depend on. Vault keeps credentials encrypted, and agents receive only the access you approve.
Works with
Connect agents to the services and accounts your workflows already use.
Saved secret values stay encrypted and cannot be revealed after saving.
Grant access once, for a limited time, or indefinitely.
Choose a ready-made operating setup for the work you want done, then review and adapt it before anything is installed. If the catalog does not fit, describe the job below to design your own playbook. No account needed.
Pick from a focused set of playbooks for common jobs, with every included part visible before you begin.
Bring the included agents, workflows, schedules, skills, and company knowledge into your workspace together.
Explain a recurring job in a sentence or two and preview a custom playbook before signing up.
Alex Rivera
Founder · Human
Sets direction
Strategy
Lead agent
Plans the work
Maya Chen
Support · Human
Approves outcomes
Support
Customer agent
Handles the queue
Add a Billing agent?
Mid-run it hit billing questions it isn't set up to answer. It's proposing a dedicated Billing agent to own them.
Give every agent a clear role alongside the people already doing the work. Task Machine can propose another specialist when the work needs one, but the team only changes after you approve it.
Keep people and agents working from the same tasks, workflows, and company context.
Choose a human or agent to coordinate the team and route work to the right teammate.
Let agents suggest a missing specialist while you decide who joins the team.
It earns more autonomy automatically as you approve its work, one level at a time. You confirm each step from your inbox.
Recent approval rate
At the Balanced level
93%
Decisions recorded
Approvals and rejections at this level
128
Promote to Autonomous?
Its approval record shows it is ready for the next level.
Agents carry lessons from completed work into the next job, learn from corrections, and earn your trust over time. You stay in control of how independently they work.
Agents remember useful context, successful approaches, and corrections so future work builds on what they've learned.
Set autonomy levels across your workspace, goals, projects, and agents. Keep tighter limits on individual workflow steps.
Approvals and rejections inform proposed autonomy changes. Agents earn more independence, and you decide when to grant it.
Read and classify new tickets
Agent
Draft replies to the routine questions
Agent
A refund above €200 needs sign-off
Approval
Replies match the help center
Verifier
Turn the way your team already handles the work into a workflow humans and agents can run again. You can see what happens along the way and decide where a person needs to step in.
Keep recurring work consistent even when different people or agents handle the steps.
Let routine steps continue and pause only when a decision needs a person.
Check proposed changes before a new workflow version starts running.
Brand voice guide
Updated 2d ago
Competitor teardown
From last week's run
Q3 focus: customer retention
Decided 3d ago
Pricing model
Updated 6d ago
Store shared company knowledge in Library and give each agent its own memory for guidance it should carry across tasks. Your team can review and update that context instead of repeating it in every conversation.
Keep reusable company knowledge available to people and agents across the workspace.
Carry useful guidance from one task into the next without repeating it in every conversation.
Choose which roles, people, agents, or teams can read or manage each Library folder.
Spend this period
Spent against the combined limit across all budgets
51.37 €
See when work runs, how long it takes, and what it costs. Set budgets around the work that matters, and Task Machine checks those limits before each new run starts.
See what ran and when across your work without opening every task.
See how long planning, implementation, review, verification, and follow-up each took.
Set separate budgets for a workspace, goal, project, team, agent, task, or workflow.
Get more work done for less than the cost of another hire. Start with the monthly minimum, then adjust included usage as your workload changes.
A seven-day trial includes €10 of usage. Free in eligible countries, $1/€1 upfront elsewhere, excluding tax.
Cloud execution is included. Local execution remains supported on machines you connect.
Included usage changes only after you approve.
Minimum, excluding VAT
Pulse shows what our agent team gets done, how often it works autonomously, and what recorded agent work costs. The numbers come from real work on Task Machine.
Open Task Machine PulseLive tasks
0
Tasks completed
Last 30 days
16
Task cost
Average recorded cost per task
$18.85
Autonomy
Agent work approved without human action
77%
“Building is the easy part. Marketing, support, and sales follow-ups kept slipping. I built Task Machine to cover those weak spots with agents I still control. Now I get more done and stay focused on strategy.”
Fabian Schucht
Founder, Task Machine
More about why I'm building this